May 2025

No incidents reported for this month.

April 2025

[Scheduled] Monthly Patching: 1-5 PM ET
The scheduled maintenance has been completed.
Apr 26, 13:00 - 17:00 EDT
axe Monitor | Important Notice on PDF Scans Completed April 1-9
An error in axe Monitor caused scans to exclude PDFs from scan results between April 1 at 12 AM EST, and April 9 at 10 AM EST. The issue has now been resolved, and scans are running as expected. If your scans did not have PDF settings enabled, your scan results were not impacted by this issue. This error may have generated inaccurate accessibility scores in axe Monitor and axe Reports during these dates. We urge you to re-run any scans that completed between April 1 at 12 AM EST and April 9 at 10 AM EST, and delete scan data in axe Reports that you do not want to keep. We apologize for any challenges caused by this error. Please reach out to support@deque.com if we can assist you in any way.
Apr 9, 18:51 - 18:51 EDT

March 2025

[Scheduled] Monthly Patching: March
The scheduled maintenance has been completed.
Mar 29, 13:00 - 17:00 EDT
Deque University | Outage | Service Restored (3/10/2025)
This incident has been resolved.
Mar 11, 01:28 - Mar 17, 10:02 EDT