Investigating - Deque University experienced an outage from 12:25:06 AM to 12:43 AM EST (3/10/2025). The service is now fully restored, and our team is currently investigating the exact root cause. We will provide further updates as more details become available.
We apologize for any inconvenience and appreciate your patience. For any further queries, please reach out to helpdesk@deque.com.
Mar 11, 2025 - 01:28 EDT
We apologize for any inconvenience and appreciate your patience. For any further queries, please reach out to helpdesk@deque.com.
Mar 11, 2025 - 01:28 EDT
About This Site
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.
Deque Log-In Service (US)
?
Operational
Deque University
?
Operational
Axe Devtools APIs Repository
?
Operational
Axe Devtools Pro Server
?
Operational
Axe Linter
Operational
Axe Reports (US)
?
Operational
Axe Devtools Mobile
?
Operational
Axe Documentation Site
?
Operational
Deque File Transfer Service
Operational
Customer Support Help Center
?
Operational
Accessibility Services
Operational
Assessment Services - Auditor
?
Operational
Assessment Services - Monitor
?
Operational
AUS Regional Services
Operational
Deque Log-In Service (AU)
?
Operational
Axe Reports (AU)
?
Operational
EU Regional Services
Operational
Deque Log-In Service (EU)
?
Operational
Axe Reports (EU)
?
Operational
Axe Monitor
Operational
Axe Auditor
Operational
Agora - agora.dequecloud.com
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthly Patching: March
Mar 29, 2025 13:00-17:00 EDT
We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Posted on Feb 25, 2025 - 16:15 EST
Posted on Feb 25, 2025 - 16:15 EST