axe Reports Unresponsive

Incident Report for Deque Services Health and Status

Investigating

For axe Monitor customers on version 7.5.5 or earlier, axe Reports has been unresponsive since approximately 12 PM EST on Thursday July 10, with users experiencing a static white screen when attempting to log in. axe Monitor scan data is continuing to send to axe Reports during this time, and your axe Monitor data will show in axe Reports once resolved. Deque staff is promptly working on a fix, and we apologize for any inconvenience this issue has caused.

We will provide an update by 11AM ET.

Posted Jul 10, 2025 - 18:08 EDT

This incident affects: Axe Reports (US).