Our cloud provider has resolved the incident and we are now monitoring for stability. Please report any issues to HelpDesk@deque.com
Posted Oct 20, 2025 - 19:40 EDT
Identified
Some users are experiencing intermittent errors. This is due to the ongoing incident our public cloud provider is experiencing. We are monitoring for recovery.
Posted Oct 20, 2025 - 14:39 EDT
This incident affects: Deque Log-In Service (US), Deque University, Axe Devtools APIs Repository, Axe Devtools Pro Server, Axe Linter, Axe Reports (US), Axe Devtools Mobile, Axe Documentation Site, Deque File Transfer Service, Customer Support Help Center, Axe Monitor, Axe Auditor, Agora - agora.dequecloud.com, Accessibility Services (Assessment Services - Auditor, Assessment Services - Monitor), EU Regional Services (Deque Log-In Service (EU), Axe Reports (EU)), and AUS Regional Services (Deque Log-In Service (AU), Axe Reports (AU)).