axe Auditor | Intermittent Slowness

Incident Report for Deque Services Health and Status

Resolved

Our team has implemented a fix and additional measures to prevent future occurrences. Please feel free to reach out to helpdesk@deque.com if you have any questions.
Posted Nov 26, 2024 - 13:13 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 13, 2024 - 18:11 EST

Monitoring

We’re glad to inform you that the intermittent slowness issue affecting axe Auditor has been resolved. Our engineering team has implemented a fix and is currently monitoring the system.

We’re also actively working on additional fixes to prevent similar issues in the future.

Please feel free to reach out to helpdesk@deque.com if you have any questions.
Posted Nov 13, 2024 - 16:35 EST

Identified

We are currently experiencing intermittent slowness on Axe Auditor. Our engineers have identified the issue and are actively working on a fix.

Please feel free to reach out to helpdesk@deque.com if you have any questions. We will provide further updates here as more information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.
Posted Nov 13, 2024 - 12:07 EST
This incident affected: Axe Auditor.