Monitoring - This issue was fixed as of September 1, 2025 (EST), and services are functioning as expected.
Sep 02, 2025 - 06:47 EDT
Sep 02, 2025 - 06:47 EDT
Investigating - We have identified that a subset of Private Cloud DevTools customers is experiencing billing-related errors.
Error: The page is not available for deploymens without billing service
Our internal teams are actively investigating and working on a fix. Updates will be shared here as they become available.
Sep 01, 2025 - 13:11 EDT
Error: The page is not available for deploymens without billing service
Our internal teams are actively investigating and working on a fix. Updates will be shared here as they become available.
Sep 01, 2025 - 13:11 EDT
About This Site
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.
Deque Log-In Service (US)
?
Operational
Deque University
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Operational
Axe Devtools APIs Repository
?
Operational
Axe Devtools Pro Server
?
Operational
Axe Linter
Operational
Axe Reports (US)
?
Operational
Axe Devtools Mobile
?
Operational
Axe Documentation Site
?
Operational
Deque File Transfer Service
Operational
Customer Support Help Center
?
Operational
Accessibility Services
Operational
Assessment Services - Auditor
?
Operational
Assessment Services - Monitor
?
Operational
AUS Regional Services
Operational
Deque Log-In Service (AU)
?
Operational
Axe Reports (AU)
?
Operational
EU Regional Services
Operational
Deque Log-In Service (EU)
?
Operational
Axe Reports (EU)
?
Operational
Axe Monitor
Operational
Axe Auditor
Operational
Agora - agora.dequecloud.com
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.