Monitoring - Our cloud provider has resolved the incident and we are now monitoring for stability. Please report any issues to HelpDesk@deque.com
Oct 20, 2025 - 19:40 EDT
Oct 20, 2025 - 19:40 EDT
Identified - Some users are experiencing intermittent errors. This is due to the ongoing incident our public cloud provider is experiencing. We are monitoring for recovery.
Oct 20, 2025 - 14:39 EDT
Oct 20, 2025 - 14:39 EDT
About This Site
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.
Deque Log-In Service (US)
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Operational
Deque University
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Operational
Axe Devtools APIs Repository
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Operational
Axe Devtools Pro Server
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Operational
Axe Linter
Operational
Axe Reports (US)
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Operational
Axe Devtools Mobile
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Operational
Axe Documentation Site
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Operational
Deque File Transfer Service
Operational
Customer Support Help Center
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Operational
Accessibility Services
Operational
Assessment Services - Auditor
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Operational
Assessment Services - Monitor
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Operational
AUS Regional Services
Operational
Deque Log-In Service (AU)
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Operational
Axe Reports (AU)
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Operational
EU Regional Services
Operational
Deque Log-In Service (EU)
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Operational
Axe Reports (EU)
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Operational
Axe Monitor
Operational
Axe Auditor
Operational
Agora - agora.dequecloud.com
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthly Patching: 1-5 PM ET Nov 1, 2025 13:00-17:00 EDT
We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Posted on Oct 02, 2025 - 15:50 EDT
Posted on Oct 02, 2025 - 15:50 EDT