Service Health

The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.

Deque Log-In Service (US) ? Operational
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90 days ago
100.0 % uptime
Today
Deque University ? Operational
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90 days ago
100.0 % uptime
Today
Axe Devtools APIs Repository ? Operational
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90 days ago
100.0 % uptime
Today
Axe Devtools Pro Server ? Operational
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90 days ago
100.0 % uptime
Today
Axe Linter Operational
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90 days ago
100.0 % uptime
Today
Axe Reports (US) ? Operational
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90 days ago
100.0 % uptime
Today
Axe Devtools Mobile ? Operational
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90 days ago
100.0 % uptime
Today
Axe Documentation Site ? Operational
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90 days ago
100.0 % uptime
Today
Deque File Transfer Service Operational
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90 days ago
100.0 % uptime
Today
Customer Support Help Center ? Operational
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90 days ago
100.0 % uptime
Today
Accessibility Services Operational
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90 days ago
100.0 % uptime
Today
Assessment Services - Auditor ? Operational
90 days ago
100.0 % uptime
Today
Assessment Services - Monitor ? Operational
90 days ago
100.0 % uptime
Today
AUS Regional Services Operational
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90 days ago
100.0 % uptime
Today
Deque Log-In Service (AU) ? Operational
90 days ago
100.0 % uptime
Today
Axe Reports (AU) ? Operational
90 days ago
100.0 % uptime
Today
EU Regional Services Operational
Skip to today
90 days ago
100.0 % uptime
Today
Deque Log-In Service (EU) ? Operational
90 days ago
100.0 % uptime
Today
Axe Reports (EU) ? Operational
90 days ago
100.0 % uptime
Today
Axe Monitor Operational
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90 days ago
100.0 % uptime
Today
Axe Auditor Operational
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90 days ago
100.0 % uptime
Today
Agora - agora.dequecloud.com ? Operational
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90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthly Patching: 1-5 PM ET Feb 22, 2025 13:00-17:00 EST
We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Posted on Jan 28, 2025 - 10:13 EST
Past Incidents
Feb 11, 2025

No incidents reported today.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.