Update - We are continuing to monitor for any further issues.
Nov 13, 2024 - 18:11 EST
Nov 13, 2024 - 18:11 EST
Monitoring - We’re glad to inform you that the intermittent slowness issue affecting axe Auditor has been resolved. Our engineering team has implemented a fix and is currently monitoring the system.
We’re also actively working on additional fixes to prevent similar issues in the future.
Please feel free to reach out to helpdesk@deque.com if you have any questions.
Nov 13, 2024 - 16:35 EST
We’re also actively working on additional fixes to prevent similar issues in the future.
Please feel free to reach out to helpdesk@deque.com if you have any questions.
Nov 13, 2024 - 16:35 EST
Identified - We are currently experiencing intermittent slowness on Axe Auditor. Our engineers have identified the issue and are actively working on a fix.
Please feel free to reach out to helpdesk@deque.com if you have any questions. We will provide further updates here as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience.
Nov 13, 2024 - 12:07 EST
Please feel free to reach out to helpdesk@deque.com if you have any questions. We will provide further updates here as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience.
Nov 13, 2024 - 12:07 EST
About This Site
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.
Deque Log-In Service (US)
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Operational
Deque University
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Operational
Axe Devtools APIs Repository
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Operational
Axe Devtools Pro Server
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Operational
Axe Linter
Operational
Axe Reports (US)
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Operational
Axe Devtools Mobile
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Operational
Axe Documentation Site
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Operational
Deque File Transfer Service
Operational
Customer Support Help Center
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Operational
Accessibility Services
Operational
Assessment Services - Auditor
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Operational
Assessment Services - Monitor
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Operational
AUS Regional Services
Operational
Deque Log-In Service (AU)
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Operational
Axe Reports (AU)
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Operational
EU Regional Services
Operational
Deque Log-In Service (EU)
?
Operational
Axe Reports (EU)
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Operational
Axe Monitor
Operational
Axe Auditor
Operational
Agora - agora.dequecloud.com
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthly Patching: 1-5 PM ET
Nov 23, 2024 13:00-17:00 EST
We will be performing our routine patching process. Please reach out to HelpDesk@deque.com with any inquiries.
Posted on Nov 05, 2024 - 11:45 EST
Posted on Nov 05, 2024 - 11:45 EST